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Degraded Performance
Major incident
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[US] Los Angeles
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Jul 28 (Tue), 2020 10:53 AM UTC
· 2 hours, 17 minutes
Updates
Monitoring
November 4, 2021 · 03:24 PM UTC
Case resolved, network should be back to normal. We will be monitoring this for another hour.
Investigating
November 4, 2021 · 03:24 PM UTC
The network issue is still being investigated. We are awaiting updates from our partner datacenter in LA, USA, as they work on the case.
It appears to be a DDoS attack, as multiple switches are currently being affected.
Issue
November 4, 2021 · 03:24 PM UTC
We have identified a performance degradation on <strong>our network</strong>, some clients are experiencing intermittent timeouts.
Our network engineers and sysadmins are investigating the issue at the moment.
Further findings and updates shall be updated on this status page.
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