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Degraded Performance
Major incident
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[US] Los Angeles
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[US] Los Angeles
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May 11 (Tue), 2021 01:42 PM UTC
· 2 hours, 25 minutes
Updates
Resolved
November 4, 2021 · 03:25 PM UTC
The issue has been resolved at the moment.
It was related to the core routers with our upstream provider: Multacom.
Please visit http://cloudcone.support if you have any further issues.
We’re continuing to investigate this issue further, and we thank you for your continued patience!
Investigating
November 4, 2021 · 03:25 PM UTC
Certain Virtual Machine networks are also affected at the moment We’re working on a resolution at the moment.
Issue
November 4, 2021 · 03:25 PM UTC
We have identified a performance degradation on parts of our network, some clients are experiencing intermittent timeouts.
Our network engineers and sysadmins are investigating the issue at the moment.
Further findings and updates shall be updated on this status page.
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