Degraded Performance
Major incident
SC2 Nodes
[US] Los Angeles
Hosted Email Nodes
[US] Los Angeles
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2021-05-11 13:42 UTC
·
2 hours, 25 minutes, 5 seconds
Updates
Resolved
May 11, 2021 · 04:07 PM UTC
The issue has been resolved at the moment. It was related to the core routers with our upstream provider: Multacom. Please visit http://cloudcone.support if you have any further issues.
We’re continuing to investigate this issue further, and we thank you for your continued patience!
Investigating
May 11, 2021 · 02:26 PM UTC
Certain Virtual Machine networks are also affected at the moment We’re working on a resolution at the moment.
Issue
May 11, 2021 · 01:43 PM UTC
We have identified a performance degradation on parts of our network, some clients are experiencing intermittent timeouts.
Our network engineers and sysadmins are investigating the issue at the moment.
Further findings and updates shall be updated on this status page.
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